Black Swan Dress

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags. You’ll also need the receipt or order number.  For fast returns you can start a return online and we will send you a shipping label to make the return easy for sending back.  The cost of shipping will be deducted from your refund.

To start a return, you can contact us at info@urbanchicfashion.com.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on final sale items.

Refunds

We will notify you once we’ve received and inspected your return, if approved, you’ll be automatically refunded on your original payment method.